We believe in the importance of honesty and accountability. We designed our process, toolset and client-portal with this in mind to ensure complete transparency across your projects for all our clients.
All our projects are mapped out visually in our client dashboard allowing us to work with your team to create a structured approach to even the most complex or projects and ensure even the smallest of details is included. For digital projects, this also allows your team to see a visual representation of the user journey and allows us to keep user experience in mind from inception to delivery.
Projects are planned out with clear and visual milestones with status identifiers and dependencies to keep you informed of where your project is at, what progress is being made, potential delays and hold-ups in real-time. No need for chaser emails wondering what is happening with your project, everyone is always aware and nothing is hidden.
Communication through our client dashboard and project management suite is completely transparent. See all comments and updates by all members of our team and join the conversation to collaborate and ensure that you get the output that everyone can be proud of. Use the system to upload content, files, set reminders and tag other team members to make project management and communication simple.
No need for long emails trying to explain changes or marking up PDFs. Our client dashboard allows you to add comments and amendment request directly onto designs and automatically creates tasks for our team from your comments. With a suite of tools to enable precise proofing and approval, you do not have to worry about misunderstandings or missed amends.
Our rate cards are always public on our website and project estimate are clearly broken down so you know exactly what you are paying for. Prices are kept the same for every client and always follow our rate card system so you can be sure you are never paying inflated or altered rates regardless of your project.
All notes and meeting minutes recorded by our team while working on your project are made accessible via the client dashboard to ensure that everything remains transparent and you can be sure that our team have understanding of your project and that nothing is forgotten.
All our project estimate include a clear breakdown of costs and payment schedules with a breakdown of what each payment covers, when each payment is due and what the next payment phase will be. No surprise invoices or costs. Everything is transparent from day one.
Gravitas Group are an innovation-led creative consultancy group that work with our clients to bring together award-winning creative talent, technology and behavioral psychology to create break-through projects.
studio@gravitasengland.com
Gravitas Group,
Popeshead Court Offices,
Peter Lane, York,
YO1 8SU
Copyright Gravitas Group 2020. Gravitas Group is Gravitas Studio Ltd. t/as Gravitas Group. All rights reserved.
